Not only external stakeholders such as customers, suppliers and business partners, NGOs, political representatives, investors, competitors and committees, but also internal stakeholder groups such as the employees of METRO place various demands on our company at the local and international levels. By taking part in economic and sociopolitical discourse and working with our stakeholder groups, we are in a position to identify their requirements concerning our activities early on, to address relevant issues, and continuously check the goals we are pursuing. The regular exchange with our stakeholders serves to strengthen trust in our company and at the same time, to increase the chances of our activities succeeding. We can achieve many of our sustainability targets only in cooperation with partners from politics, science, society and industry, therefore we engage ourselves in several different industry initiatives. After all, the impact of our actions is greater if many stakeholders tackle social challenges jointly and systematically.
We employ various dialogue activities and formats, including, for example, our multifaceted work with associations and with The Consumer Goods Forum, an international industry body currently co-chaired by Olaf Koch, Chairman of the Management Board of METRO AG.
Additionally, we foster dialogue with our stakeholder groups through our membership in various initiatives. Among other things, METRO has committed itself to complying with their guidelines. These initiatives include:
- amfori Business Social Compliance Initiative (BSCI)
- Cerrado Manifesto Statement of Support Group
- Consumer Goods Forum – Forest Positive Coalition
- Ellen MacArthur New Plastics Economy Global Commitment
- Global Reporting Initiative (GRI)
- Global Sustainable Seafood Initiative (GSSI)
- Global Tuna Alliance (GTA)
- Global Dialogue on Seafood Traceability (GDST)
- International Labour Organization (ILO)
- Palm Oil Transparency Coalition (POTC)
- Retailer Cocoa Coalition
- Roundtable on Sustainable Palm Oil (RSPO)
- Roundtable for Responsible Soy (RTRS)
- Science Based Target Initiative
- UN Global Compact
- UN Sustainable Development Goals (SDGs)
- World Resouce Institute (WRI) Champion 12.3 - 10x20x30 initiative
In addition we cultivate dialogue on sustainability-related issues by discussing and answering enquiries from NGOs, rating agencies and investors.
METRO is also at the core of political developments in areas such as trade, food, sustainability, entrepreneurship and digitisation. Seeking exchange with politics and other stakeholders from society.
In Berlin, METRO AG enables dialogue between stakeholders from politics, restaurateurs and retailers in own specified event formats, like "Politics at the stove", where members of parliament talk to restaurateurs about the challenges of gastronomy while cooking together or the "Polit-Talk" as part of the Own Business Day to enable exchange from representatives with local stakeholders from wholesale and hospitality. METRO also supports cross-party events (e.g. the summer reception of the state of North Rhine-Westphalia or the annual reception of the first German television) in order to enable a broad dialogue between business, politics and civil society.
As a genuine European company, METRO AG also wants to participate actively in the political and social debate at EU level. In September 2013, it hosted its first Wednesday Social in Brussels. In March 2017, METRO together with European Movement International launched a series of discussions -“Prospects for Europe”- with the aim to foster debate on an innovative and sustainable vision for the EU, involving stakeholders from civil society, political institutions and the business community.